Privacy Policy

1. Introduction

At Pavika, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application, website, or services. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details you provide when creating an account or contacting us.
• Payment Information: Billing details processed through secure third-party payment gateways for course purchases.
• Usage Data: Information about how you interact with our services, such as pages visited, courses enrolled, and time spent on the app.
• Device Information: IP address, browser type, operating system, and device identifiers.
• User-Generated Content: Reviews, comments, or other content you submit to our platform.

3. How We Use Your Information

We use your information to:

• Provide and improve our services, including course recommendations and personalized content.
• Process payments and manage subscriptions.
• Communicate with you, including sending updates, promotional offers, and support responses.
• Analyze usage trends to enhance user experience and platform functionality.
• Ensure compliance with legal obligations and protect against fraudulent activities.

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, analytics, or customer support.
• Legal Authorities: When required by law or to protect the rights, safety, or property of Pavika or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, track usage, and deliver targeted content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our services.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to legal obligations.
• Opt-Out: Opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

To exercise these rights, please contact us at support@pavika.com.

8. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Pavika is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. We ensure that appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: contact_us@pavika.org
Address: Amila, Near Lam Lagan Degree College